BT Diverse 6450 User Manual

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

User Guide

BT DIVERSE 6450

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Section

Got everything?

This User Guide provides you with all

the information you need to get the

most from your phone.

■

BT Diverse 6400

handset

■

BT Diverse 6450 base

Mains power adaptor

Telephone line cord

Belt clip

You must first set up your phone

before you can use it. This doesn’t

take long as it is easy to do. Just

follow the simple instructions on the

next few pages.

Headset

USB cable

BT Picture and Ringtone

Manager application CD

■

2 x AAA rechargeable

batteries

■

Need help?

If you have purchased

a BT Diverse 6450

multiple pack you will

also have the following

for each additional

handset:

If you have any problems setting up or using your BT

Diverse 6450, contact the Helpline on 0870 240 3962 or

email [email protected]

Alternatively, you may find the answer in ‘Help’ at the

back of this guide.

■

BT Diverse 6400 charger

2 x AAA NiMH

rechargeable batteries

■

Hearing aid?

■

Mains power adaptor for

the charger

Please note that the BT Diverse 6450 works by sending

radio signals between the base and handset. These

signals may interfere with some hearing aids, causing a

humming noise.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

In this guide

Getting started . . . . . . . . . . . . . . . . . .8

Location . . . . . . . . . . . . . . . . . . . . . . .8

Setting up . . . . . . . . . . . . . . . . . . . . . .8

Battery low warning . . . . . . . . . . . . . . .9

Directory . . . . . . . . . . . . . . . . . . . . . . .23

Open the directory . . . . . . . . . . . . . . .23

Entering names . . . . . . . . . . . . . . . . . .23

Writing tips . . . . . . . . . . . . . . . . . . . . .23

Character map . . . . . . . . . . . . . . . . . .24

New directory entry . . . . . . . . . . . . . . .24

Insert a pause into a directory entry . . .25

Dial from the directory . . . . . . . . . . . .25

View a directory entry . . . . . . . . . . . . .26

Copy an entry to another handset . . . .26

Copy entire directory to

Getting to know your phone . . . . . . .12

Handset . . . . . . . . . . . . . . . . . . . . . . .12

Main display icons . . . . . . . . . . . . . . . .13

Base . . . . . . . . . . . . . . . . . . . . . . . . . .14

Navigating the menus . . . . . . . . . . . . .15

Menu map . . . . . . . . . . . . . . . . . . . . . .16

another handset . . . . . . . . . . . . . . . . .27

Edit an entry . . . . . . . . . . . . . . . . . . . .27

Delete an entry . . . . . . . . . . . . . . . . . .28

Delete the entire directory . . . . . . . . . .28

Copy to/from SIM card . . . . . . . . . . . . .29

Internal calls . . . . . . . . . . . . . . . . . . . .30

Call another handset . . . . . . . . . . . . . .30

Transfer a call to another handset . . . .31

Put a caller on hold and call

Using your phone . . . . . . . . . . . . . . . .17

Switch handset on and off . . . . . . . . . .17

Handset ringer on/off . . . . . . . . . . . . .17

Making calls . . . . . . . . . . . . . . . . . . . .17

Handsfree . . . . . . . . . . . . . . . . . . . . . .18

Volume . . . . . . . . . . . . . . . . . . . . . . . .18

Headset . . . . . . . . . . . . . . . . . . . . . . .18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19

Redial . . . . . . . . . . . . . . . . . . . . . . . . .19

Keypad lock . . . . . . . . . . . . . . . . . . . . .21

Quick access to Messages . . . . . . . . . .21

SMS texts . . . . . . . . . . . . . . . . . . . .21

Messages on the

another handset . . . . . . . . . . . . . . . . .31

Conference call . . . . . . . . . . . . . . . . . .32

Caller Display . . . . . . . . . . . . . . . . . .33

Calls list . . . . . . . . . . . . . . . . . . . . . . .33

New calls . . . . . . . . . . . . . . . . . . . . . . .33

View the Calls list . . . . . . . . . . . . . . . .34

answering machine . . . . . . . . . . . . .22

Calls . . . . . . . . . . . . . . . . . . . . . . . .22

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

In this guide

Dial from the Calls list . . . . . . . . . . . . .34

Read, edit and send draft

Copy a number to the directory . . . . . .34

Delete an entry in the Calls list . . . . . .35

Delete the entire Calls list . . . . . . . . . .35

SMS messages . . . . . . . . . . . . . . . . . .45

Reading SMS text messages . . . . . . . .46

SMS Alert . . . . . . . . . . . . . . . . . . . . . .47

SMS Service Centre numbers . . . . . . . .47

Adding or changing

SMS Service Centre numbers . . . . . . . .48

Select a Send Service Centre

number . . . . . . . . . . . . . . . . . . . . . . . .48

SMS User Areas . . . . . . . . . . . . . . . . . .49

Set user area . . . . . . . . . . . . . . . . . . . .49

How callers send a text to a

BT Calling Features . . . . . . . . . . . . . .36

BT Directory Enquiries . . . . . . . . . . . . .36

Call Divert On . . . . . . . . . . . . . . . . . . .36

Call Divert Off . . . . . . . . . . . . . . . . . . .37

Check Divert . . . . . . . . . . . . . . . . . . . .37

Call Waiting On . . . . . . . . . . . . . . . . . .37

Call Waiting Off . . . . . . . . . . . . . . . . . .38

Check Call Waiting . . . . . . . . . . . . . . .38

BT Helpdesk . . . . . . . . . . . . . . . . . . . .38

user area . . . . . . . . . . . . . . . . . . . . . . .50

Open a user area . . . . . . . . . . . . . . . . .50

SMS text messages . . . . . . . . . . . . . .39

Subscribe to SMS service . . . . . . . . . . .39

Cost of fixed line service . . . . . . . . . . .40

Send an SMS text message . . . . . . . . .40

Receiving a call while

writing a text . . . . . . . . . . . . . . . . . . . .41

Entering text . . . . . . . . . . . . . . . . . . . .42

Special characters . . . . . . . . . . . . . . . .42

Writing tips . . . . . . . . . . . . . . . . . . . . .43

SMS templates . . . . . . . . . . . . . . . . . .43

Edit SMS templates . . . . . . . . . . . . . . .44

Delete SMS templates . . . . . . . . . . . . .44

Answering machine . . . . . . . . . . . . . .51

Date and time . . . . . . . . . . . . . . . . . . .51

Operating the answering machine . . . .52

Switch on/off . . . . . . . . . . . . . . . . . . . .52

Outgoing messages . . . . . . . . . . . . . . .52

Answer & Record . . . . . . . . . . . . . . . . .53

Answer Only . . . . . . . . . . . . . . . . . . . .53

Record your own outgoing

message . . . . . . . . . . . . . . . . . . . . . . .53

Play outgoing message . . . . . . . . . . . .54

Answer delay . . . . . . . . . . . . . . . . . . . .55

Audible message alert . . . . . . . . . . . . .55

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

In this guide

New message display . . . . . . . . . . . . . .55

Open all messages . . . . . . . . . . . . . . .56

Play, pause, delete, volume . . . . . . . . .56

Delete all messages . . . . . . . . . . . . . . .57

Record a memo . . . . . . . . . . . . . . . . . .57

Call screening . . . . . . . . . . . . . . . . . . .58

Answering machine settings . . . . . . . .58

Memory full . . . . . . . . . . . . . . . . . . . . .59

Operating the answering machine

at the base . . . . . . . . . . . . . . . . . . . . .60

Switch on/off . . . . . . . . . . . . . . . . . . . .60

Loudspeaker volume . . . . . . . . . . . . . .60

Message indicator . . . . . . . . . . . . . . . .60

Play, repeat, skip and delete . . . . . . . .61

Remote access . . . . . . . . . . . . . . . . . .61

Security PIN . . . . . . . . . . . . . . . . . . . .61

Operating your answering machine

Download a picture . . . . . . . . . . . . . . .65

Edit a picture . . . . . . . . . . . . . . . . . . . .66

Save an image file on your PC . . . . . . .68

Set, rename or delete a

handset picture . . . . . . . . . . . . . . . . . .68

Ringtones . . . . . . . . . . . . . . . . . . . . . .69

Download a ringtone . . . . . . . . . . . . . .69

Set, rename or delete a ringtone . . . . .70

Record a ringtone . . . . . . . . . . . . . . . .71

Uninstall . . . . . . . . . . . . . . . . . . . . . . .71

Repair . . . . . . . . . . . . . . . . . . . . . . . . .72

Handset settings . . . . . . . . . . . . . . . .73

Ringer melody and volume . . . . . . . . .73

Screen font and contrast . . . . . . . . . . .73

Battery save mode . . . . . . . . . . . . . . . .74

Handset name . . . . . . . . . . . . . . . . . .75

Handset backlight beeps . . . . . . . . . . .75

Auto talk . . . . . . . . . . . . . . . . . . . . . . .76

Select base . . . . . . . . . . . . . . . . . . . . .76

from another phone . . . . . . . . . . . . . . .62

Switch answering machine on

remotely . . . . . . . . . . . . . . . . . . . . . . .63

Time saver . . . . . . . . . . . . . . . . . . . . .63

Base settings . . . . . . . . . . . . . . . . . . .78

Ringer melody and volume . . . . . . . . .78

Dialling mode . . . . . . . . . . . . . . . . . . .78

Music on hold . . . . . . . . . . . . . . . . . . .79

System PIN . . . . . . . . . . . . . . . . . . . . .79

Repeater mode . . . . . . . . . . . . . . . . . .80

Sounds & Pictures . . . . . . . . . . . . . . .64

Supported File Formats . . . . . . . . . . . .64

Install the BT Picture

and Ringtone Manager . . . . . . . . . . . .64

Pictures . . . . . . . . . . . . . . . . . . . . . . . .65

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

In this guide

Calendar/Clock . . . . . . . . . . . . . . . . . .81

Appointment reminder . . . . . . . . . . . .81

Alarm . . . . . . . . . . . . . . . . . . . . . . . . .82

Time & Date . . . . . . . . . . . . . . . . . . . .83

Additional handsets and bases . . . . . .84

to your Diverse 6450 base . . . . . . . . . .85

Select a base . . . . . . . . . . . . . . . . . . . .86

De-register handset . . . . . . . . . . . . . . .86

Help . . . . . . . . . . . . . . . . . . . . . . . . . .87

Possible problems with SMS . . . . . . . . .88

Helpline . . . . . . . . . . . . . . . . . . . . . . .91

For your records . . . . . . . . . . . . . . . . .92

General information . . . . . . . . . . . . . .93

Safety . . . . . . . . . . . . . . . . . . . . . . . . .93

Cleaning . . . . . . . . . . . . . . . . . . . . . . .93

Environmental . . . . . . . . . . . . . . . . . . .93

Connecting to a switchboard . . . . . . . .95

Guarantee . . . . . . . . . . . . . . . . . . . . . .95

Additional/Replacement items . . . . . . .97

How many telephones can you have? . .97

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .97

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting started

WARNING

Location

Do not place your BT Diverse 6450

in the bathroom or other humid

areas.

You need to place your BT Diverse 6450 base close

enough to a mains power and telephone socket so that

the cables will reach.

Handset range

The BT Diverse 6450 has a range

of 300 metres outdoors when there

is a clear line of sight between the

base and the handset. When there

is no clear line of sight between the

base and the handset, e.g. base

indoors and handset either indoors

or outdoors, the range could be

reduced to 50 metres. Thick stone

walls can severely affect the range.

Make sure it is at least 1 metre away from other electrical

appliances to avoid interference.

Your BT Diverse 6450 works by sending radio signals

between the handset and base. The strength of the

signal depends on where you site the base. Putting it as

high as possible ensures the best signal.

Signal strength

The

symbol on your handset

Setting up

screen indicates when you are in

range. When you are out of range,

it flashes and the screen displays

SEARCHINGand there is a beep,

you are out of range.

1. Plug the mains power adaptor into the power socket on

the underside of the base. Plug the other end into the

mains socket. The Power/In Use and message indicators

light up.

IMPORTANT

Do not connect the telephone line

until at least one of the handsets is

fully charged.

The base station must be plugged

into the mains power at all times.

Which socket?

Power socket

Telephone line socket

Power adaptor cable

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting started

Battery low warning

When the batteries need

recharging, the handset beeps and

the display shows

2. Batteries will come inserted in the battery compartment.

Pull the plastic tag as instructed to activate the batteries.

Battery level

The battery symbol shows the

current level.

Battery performance

To keep your batteries in the best

condition, leave the handset off

the base for a few hours at a time

(after the initial 16 hour charge).

3. Charge the handset batteries for at least 16 hours by

placing the handset on the base. The screen shows the

battery icon filling up.

Running the batteries right down

at least once a week will help them

last as long as possible.

4. Connect the telephone line cord to the base and plug the

other end into the wall socket.

On a full charge, your BT Diverse

6450 handset gives you up to 10

hours talk time or up to 30 hours

standby. Standby time is increased

if set to battery save mode, see

page 74 for details.

The charge capacity of

rechargeable batteries will reduce

with time as they wear out, giving

the handset less talk/standby time.

Eventually they will need to be

replaced.

Batteries and handset may

become warm during charging.

This is normal.

Telephone line cord

Your BT Diverse 6450 is ready for use.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting started

Under no circumstances use non-

rechargeable batteries. Only use

NiMH rechargeable batteries with

a recommended capacity of

750mAh. Using inappropriate

batteries will invalidate your

guarantee and may damage the

telephone.

Providing you have subscribed to your network’s Caller

Display service, the day and time is automatically set

when you receive your first incoming call.

However, you can also set the day and time manually,

see page 83.

Helpline

If you are having any difficulties

setting up or using your BT Diverse

6450, please call the BT Diverse

Helpline on 0870 240 3962 or email

[email protected]

BT Diverse 6450 multiple pack

owners only

Location

You need to place your BT Diverse 6450 charger close

enough to a mains power socket so that the cable will

reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the

charger.

Power adaptor cable

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting started

2. Plug the power adaptor into the mains wall socket and

switch the power on.

3. The batteries are already inserted in the battery

compartment. Pull the plastic tag as instructed to

activate the batteries.

4. Place the handset in the charger and charge the handset

for at least 16 hours.

Follow instructions on page 84 for registering additional

handsets to the BT Diverse 6450 base.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting to know your phone

Handset

Display

Message indicator

Shows the status of your handset.

Flashes when you have new

answering machine messages.

Navigation

Menu/Options

Opens the menu, page 15.

Selects on screen options.

Lets you redial numbers, page 19,

open your text message inbox,

page 21, make internal calls, page

30 open the Calls list, page 22 and

adjust the volume during a call,

page 18.

Talk/Handsfree

Press to make a call, page 17.

Also used for Handsfree calling,

page 18.

Names/Options

Opens the directory, page 23

Selects on screen options.

End

Keypad

Press to end calls.

Also lets you exit from menu.

R. Recall

For use with switchboards and

certain network services.

Headset socket

Lets you plug in a headset,

page 18.

Quick access to a range of

BT Calling Features, page 36.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting to know your phone

Main display icons

Answering machine on.

Handset ringer off.

Angled – during a call.

Moving – incoming call or

caller on hold.

In range. Flashes when

you are out of range.

Handset 3

Shows current battery level.

New calls.

Time

Keypad lock on.

Date.

You have new

1:08pm

Clear

01/01/05

Inbox

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting to know your phone

Base

On/Off/Ans

Power/In Use

indicator

On when the

power

Switches your

answering machine

on/off, page 60.

is connected.

Flashes when line

is in use.

Find

Rings all registered

handsets, so you

can find them.

SIM reader

Insert a SIM card for

copying numbers/

names to the

Used to register

additional

handsets.

directory, page 29.

Vol + –

Adjust the speaker

volume, page 60.

Skip <

Press once to

repeat current

message, press

again to play the

previous message,

page 61.

Play

Message Counter

Shows the number

of messages on

your answering

machine.

Stop

Press to stop

playback or cancel

the current

function, page 61.

Del

Press to delete

messages.

Skip >

Press once to play

the next message,

page 61.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting to know your phone

Navigating the menus…

Your BT Diverse 6450 has a menu system which is easy

to use. Each menu leads to a list of options. Have a look

at the menu map on the following page.

1. Press MENU to open the main menu and use the

Navigation button to scroll up or down to the menu you

want.

2. Press the OK option button to access the features in the

menu.

… and selecting menu options

Once the menu list you want is open, use the navigation

button to scroll up or down through the options then

press OK to select the option you want. For example, to

adjust the handset ringer melody for external calls:

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK. Display shows RINGER.

2. Press OK. Display highlights EXTERNALringtone name.

Press RIGHT or LEFT to display and hear the next option.

Press SAVE to confirm.

Go back one level

You can go back to the previous menu level at any time

by pressing the BACK option button.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Getting to know your phone

Exit menu

If you want to exit a menu or the directory, either press

END until the display returns to standby, or press BACK

until the standby screen appears.

Menu map

Names

SMS

Answer

Machine

Sounds &

Pictures

Handset

Settings

Base Settings Calendar/

Clock

Registration

New entry

Show details

Delete entry

Edit entry

Write

messages

Play messages Ringtones

Appointments Register

Ringer

Handset

Delete

Pictures

Set Alarm

Time/Date

Display

Dialling

Inbox

messages

De-Register

H/Set

Record

Battery save

Music on hold

System PIN

Drafts

Answer

On/Off

Ringtones

Handset

name

Outbox

Copy entry

Repeater

mode

Record memo

Templates

SMS Settings

Copy

Directory

You can store up to 200 names and numbers in the

directory. Names can be up to 16 characters long and

numbers up to 24 digits long.

Open the directory

1. Press NAMES. Stored entries are displayed alphabetically.

Entering names

Use the keypad letters to enter names, e.g. to store TOM:

Press

once to enter T

three times to enter O

once to enter M

Writing tips

If you make a mistake, press CLEAR to delete the last

character or digit.

Press

once to insert a space.

Your phone is set to insert the first letter of a name as an

upper case letter. The rest will be in lower case.

Press

to set lower case or upper case letters.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

Character map

Button Upper case

Space 0 + & _ $ £ € ¥ < > = # *

Lower case

Space 0 + & _ $ £ € ¥ < > = # *

. , ’ ? ! ” 1 - ( ) @ / : ;

a b c 2 ä à á â ã å æ ç

d e f 3 è é ë ê

. , ’ ? ! ” 1 - ( ) @ / : ;

A B C 2 Ä À Á Â Ã Å Æ Ç

D E F 3 È É Ë Ê

G H I 4 Ì Í Î Ï

g h i 4 ì í î ï

J K L 5

j k l 5

M N O 6 Ö Ò Ó Ô Õ Ø Ñ

m n o 6 ö ò ó ô õ ø ñ

P Q R S 7 ß S

p q r s 7 ß s

T U V 8 Ü Ù Ú Û

t u v 8 ü ù ú û

W X Y Z 9 YZ

w y x z 9 y` z

Abc ➔ ABC / ABC ➔ abc / abc ➔ Abc Abc ➔ ABC / ABC ➔ abc / abc ➔ Abc

New directory entry

1. Press NAMES then OPTIONS. Display shows NEWENTRY.

Press OK.

2. Use the keypad to enter the name then scroll DOWN.

3. Enter the name.

4. If required scroll DOWN to RINGTONEand press LEFT or

RIGHT to hear and assign a ringtone to the number.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

5. If required, scroll DOWN to PICTUREand press LEFT or

RIGHT to select a picture. Press VIEW to see the picture

and USE to save it.

6. Press SAVE. The entry is shown in the directory.

7. To add another entry, press OPTIONS or press

return to standby.

Insert a pause into a directory entry

You may need to do this if your BT Diverse 6450 is

connected to a switchboard.

1. When entering a number, usually after entering the

switchboard access code (e.g. 9) press and hold

Pappears in the display.

until

Dial from the directory

1. Press NAMES then scroll UP or DOWN to the entry you

want.

Alternatively, press NAMES then enter the first letter of

the name you want. E.g. for Emma, press

twice to

display names beginning with E, then scroll to the name

you want.

2. Press

. The number is displayed and dialled.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

View a directory entry

1. Press NAMES and scroll DOWN to the entry you want

then press OPTIONS.

2. Scroll DOWN to SHOWDETAILSand press OK.

3. The name and number is displayed along with any

selected ringtone and picture.

4. Press

to return to standby.

Directory full

Copy an entry to another handset

If you are copying a directory

entry to another handset and the

directory memory is full the

receiving handset screen shows

DIRECTORYFULLand the sending

handset shows COPYDIRECTORY

ENTRYFAILED.

1. Press NAMES and scroll DOWN to the entry you want

then press OPTIONS.

2. Scroll DOWN to COPYENTRYand press OK.

3. Scroll LEFT or RIGHT to enter the number of the

handset you want to copy the entry to then press OK.

Screen shows COPYINGTOHANDSETX.

4. At the receiving handset the screen shows RECEIVE

DIRECTORYENTRY?Press YES.

5. The receiving handset screen shows COPYINGFROM

HANDSETX.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

Copy the entire directory to another handset

IMPORTANT

Copying an entire directory will

replace any existing entries stored

in the receiving handset.

1. Press NAMES then OPTIONS.

2. Scroll DOWN to COPYDIRECTORYand press OK.

3. Scroll LEFT or RIGHT to enter the number of the

handset you want to copy the directory to then press

OK. Screen shows COPYINGTOHANDSETX.

4. At the receiving handset the screen shows REPLACE

DIRECTORY?Press YES.

5. The receiving handset screen shows COPYINGFROM

HANDSETX.

Edit an entry

1. Press NAMES and scroll DOWN to the entry you want

then press OPTIONS.

2. Scroll DOWN to EDITENTRY, press OK and then press

CLEAR to edit characters or numbers.

3. Use the keypad to edit the name then scroll DOWN to

the number and edit the number.

4. If required scroll DOWN to RINGTONEand press LEFT or

RIGHT to hear and assign a ringtone to the number.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

5. If required, scroll DOWN to PICTUREand press LEFT or

RIGHT to select a picture. Press VIEW to see the picture

and USE to save it.

6. Press SAVE.

7. Press

to return to standby.

Delete an entry

1. Press NAMES and scroll DOWN to the entry you want

then press OPTIONS.

2. Scroll DOWN to DELETEENTRYand press OK.

3. DELETEX?is displayed. Press YES to delete or NO to

cancel.

4. Press

to return to standby.

Delete the entire directory

1. Press NAMES then press OPTIONS.

2. Scroll DOWN to DELETEALLand press OK.

3. DELETEALLENTRIES?is displayed. Press YES to delete

or NO to cancel.

4. Press

to return to standby.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

Copy SIM

If a copied name has more than 16

characters, your BT Diverse 6450

will store the first 16 characters only.

Copy entries to and from compatible mobile phone SIM

cards. Copied entries are added to any existing entries

that have been stored. You can accept or reject each

entry until your directory is full.

If the copied entry has more than

24 digits, your BT Diverse 6450

will store the first 24 digits only.

Copy to or from a SIM card

If you have problems copying

directory entries from your SIM onto

the BT Diverse 6450 place the SIM

back into your mobile and confirm

that the directory entries are stored

on the SIM and not within the

1. Insert the SIM card into the SIM READER slot on the

base.

mobile handset directory. If this is

not the case then you will need to

copy the entries from your mobile

handset directory onto the SIM.

Refer to your mobile user guide for

details. Note: Sometimes the mobile

handset directory entries will appear

differently when they are copied to

the SIM, with the name being

2. Press NAMES then OPTIONS.

3. Scroll DOWN to SIMCOPYand press OK.

4. If required, enter the SIM Card PIN and press OK.

appended with a number, e.g.Tom 1.

If you enter the wrong PIN twice,

SIMPINERRORis displayed and

the screen returns to standby.

Check that you have the right SIM

PIN. If you cannot find it, contact

your mobile phone network for help.

5. The screen displays SIMTOPHONE/PHONETOSIM.

If copying to the SIM Card, scroll DOWN to highlight

PHONETOSIM.

6. Press OK. The list of directory names is displayed.

Scroll UP or DOWN to the entry you want and press

OPTIONS.

If handset directory is empty, the

screen only shows SIMTOPHONE.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

7. Screen shows COPYENTRY/COPYALL. Use UP or DOWN

to highlight the option you want and press OK.

8. If selecting a single entry, the screen shows NAMECOPIED.

You can now select another entry. If copying all entries,

each entry is displayed and copied until all entries are

copied or the directory is full.

Internal calls

If you have more than one handset registered to your

base, you can make internal calls and transfer calls

between handsets.

Call another handset

1. Press

. If you have two handsets, the other handset

will ring. If you have more handsets, all available

handsets are displayed. Scroll DOWN to highlight the

handset you want and press OK.

2. If the other handset is making an external call, the screen

shows NOTAVAILABLE.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

Transfer a call to another handset

1. During an external call, press

hold.

. Your caller is put on

2. If you have two handsets, the other handset will ring.

If you have more handsets, select the handset number

you want to call and press OK.

3. When the other handset answers, press

the call.

to transfer

Put a caller on hold and call another handset

If music on hold is switched on, see page 79, your caller

will hear musical tones while they are on hold.

1. During an external call, press

hold.

. Your caller is put on

2. If you have two handsets, the other handset will ring.

If you have more handsets, select the handset number

you want to call and press OK.

3. Press

to switch back and forth between your external

and internal callers.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Using your phone

Conference call

You can hold a 3-way conversation with an external caller

and another handset user at the same time.

1. During an external call, press

hold.

. Your caller is put on

2. If you have two handsets, the other handset will ring.

If you have more handsets, select the handset number

you want to call and press OK.

3. Press JOIN to speak to both callers together. The screen

shows CONFERENCECALL.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Caller Display

If you subscribe to a Caller Display service, your handset

shows who is calling (provided the number is not withheld,

unavailable or is an international call).

IMPORTANT

To use Caller Display you must first

subscribe to your network provider’s

Caller Display service. A quarterly

fee is payable.

If you have stored a name to go with the number in your

handset directory, the name will be displayed instead.

For more details on BT’s

Calling Features, call BT free on

0800 800 150.

Calls list

When you have missed calls, the

missed calls LED flashes and the

screen tells you there are new calls

in the Calls list.

The Calls list contains the telephone numbers of your last

30 callers.

If the same number rings you more

than once, each call is stored in the

calls list

Whether you take a call or not, the caller’s details are

stored in the Calls list. You can display, scroll through,

dial and copy numbers in the list.

If a call is received when the Calls list is full, then the

oldest entry will be deleted automatically

New calls

When you have new calls the display shows YOUHAVE

NEW

1. Press

or INBOX, scroll DOWN to CALLSand press OK.

2. Press CALLS to go straight to the Calls list.

All new calls are marked NEW

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Caller Display

View the Calls list

1. Press CALLS to open the Calls list.

2. Display shows details of calls. Scroll UP or DOWN

through the list.

3. Press to return to standby.

Dial from the Calls list

1. Press CALLS to open the Calls list.

2. Scroll DOWN to the name or number you want.

3. Press

to dial.

Copy a number to the directory

1. Press CALLS to open the Calls list.

2. Scroll DOWN to the name or number you want.

3. Press OPTIONS, scroll DOWN to SAVENUMBERand

press OK.

4. Enter the name. If necessary scroll DOWN to edit the

number.

5. If required scroll DOWN to RINGTONEand press LEFT or

RIGHT to hear and assign a ringtone to the number.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Caller Display

6. If required, scroll DOWN to PICTUREand press LEFT or

RIGHT to select a picture. Press VIEW to see the picture

and USE to save it.

7. Press SAVE.

8. Press

to return to standby.

Delete an entry in the Calls list

1. Press CALLS to open the Calls list.

2. Scroll DOWN to the name or number you want.

3. Press OPTIONS, DELETECALLis highlighted. Press OK.

Screen shows CALLDELETED.

4. Press

to return to standby.

Delete the entire Calls list

1. Press CALLS to open the Calls list.

2. Press OPTIONS and scroll DOWN to DELETEALLCALLS.

Press OK. DELETEALLCALLS?is displayed.

3. Press YES to confirm or NO to cancel.

4. Press

to return to standby.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

BT Calling Features

The BT Calling Features works in

exactly the same way as the main

name and number directory and

can store up to 10 entries.

By pressing the

BT Diverse 6450 gives you easy access to a range of

pre-stored BT Calling Features.

button on the handset your

If you prefer, you can delete the

pre-stored entries and replace

them with your own numbers.

New stored numbers are added

to the end of the list.^a

These are:

■ BT Dir. Enquiries.

■ Call Divert On.

■ Call Divert Off.

■ Check Divert.

■ Call Waiting On.

■ Call Waiting Off.

■ Check Call Waiting.

■ BT Helpdesk.

BT Directory Enquiries

1. Press

then

Call Diversion services may allow

other divert options. Check with

your network provider for details.

For further information, see the

BT Calling Features User Guide

supplied when you subscribe to

the services of your choice.

Call Divert On

Divert all incoming calls to another number of your choice.

1. Press then scroll DOWN to CallDivertOnand

press

2. Follow the spoken instructions.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

BT Calling Features

Call Divert Off

1. Press then scroll DOWN to CALLDIVERTOFFand

press

2. Listen for confirmation of your instructions.

Check Divert

1. Press

press

then scroll DOWN to CHECKDIVERTand

2. Listen to hear the status of your Call Divert.

Call Waiting On

If you are not connected to the

BT network, some of these services

may not be available. Please

Call Waiting lets you know if another person is trying to

contact you while you are on a call. If a second caller rings

you will hear a beep in the handset. Providing you have

Caller Display, the screen will show the caller’s details.

contact your Network Provider.

1. Press

press

then scroll DOWN to CALLWAITINGONand

2. Listen for confirmation of your instructions.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

BT Calling Features

Call Waiting Off

1. Press

press

then scroll DOWN to CALLWAITINGOFFand

2. Listen for confirmation of your instructions.

Check Call Waiting

1. Press

press

then scroll DOWN to CHECKCALLWAITINGand

2. Listen to hear the status of your Call Waiting.

BT Helpdesk

1. Press

press

then scroll DOWN to BTHELPDESKand

2. The BT Helpdesk for this product will be automatically

dialled.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Welcome to the BT SMS Service on your BT Diverse

6450. The service is provided by BT. Your BT Diverse 6450

can send and receive SMS messages from participating

mobile networks and compatible landline telephones in

the UK.

SMS stands for Short Messaging

Service

IMPORTANT

You must subscribe to your

Network Provider’s Caller Display

service so that you can use SMS

text messaging. A quarterly fee may

be payable, please contact your

network provider for more details.

The fixed line SMS service is provided under BT’s terms

and conditions for telephone service. These can be found

by visiting the BT.com website at:

When you are using SMS text

messaging you must not withhold

your telephone number or the

service will not allow you to connect.

http://www.bt.com/terms/tor.htm

Subscribe to the SMS service

You may also send messages to

landline phones that are NOT SMS

compatible. Messages to non-

compatible lines will be connected

to voice text and delivered in

spoken words to the telephone as

a call. Please note that the

conversion can translate common

abbreviations and smileys etc, but

to ensure maximum clarity of

message deliver, abbreviations etc

should be used sparingly.

When you send your first SMS text message from your

BT Diverse 6450 you will automatically be registered for

the service.

On receipt of your first SMS through the service, the

system will send you a welcome SMS message back.

You may also register by sending the word ‘Register’ to

00000 upon which you will receive a confirmation

message.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Cost of the fixed line service

There is no subscription charge (other than the

subscription to Caller Display). Visit the BT.com website

(www.bt.com) to find out how much it costs to send a

SMS text message (depends upon your call package).

Send an SMS text message

1. Press MENU, SMSMESSAGESis displayed, then OK.

2. WRITEMESSAGEis highlighted, press OK. Use the keypad

to write your message then press OPTIONS.

3. You can now scroll UP or DOWN to choose between:

SENDTO– press OK and either enter the number you

want or press SEARCH to display your Directory then

scroll to the entry you want. Now press OK. Numberis

displayed, press SEND.

SAVEMESSAGE– press OK to can save a text in the Draft

messages box for sending later.

INSERTSYMBOL– press OK to display the choice of

symbols. Scroll UP, DOWN, LEFT or RIGHT to the

symbol you want and press USE. The symbol is added to

your text at the cursor.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

INSERTTEMPLATE– these are pre-stored messages.

Press OK and scroll UP or DOWN to the template phrase

you want and press USE. The template is added to your

text at the cursor.

4. When sending a message the display shows SENDING

MESSAGE, and then, if the message is sent successfully,

MESSAGESENT. The message is automatically stored in your

Outbox which holds up to the last five messages sent.

If there is a problem after 3 attempts, the display shows

MESSAGESENDINGFAILEDand the handset returns to

standby. If you open the Outbox the message is marked

NOTSENT.

Receiving a call while writing a text

A single text message can be up to

160 characters. If your message is

longer it will automatically be sent

as linked messages. Up to 4

messages can be linked together

allowing up to 612 characters to

be sent.

1. If you are writing a text and you receive a call, the text

is automatically stored in the Drafts folder.

2. After the call, press MENU SMSMESSAGESis highlighted,

press OK and scroll DOWN to DRAFTS. Press OK.

If necessary, scroll to your message then press READ.

You can now continue writing your message.

All handsets use the same inbox,

outbox and drafts folder.

Sent messages are stored in the Outbox

Your BT Diverse 6450’s outbox is like a redial list. It

holds a copy of the last 5 messages sent. The newest

messages replace the oldest messages in the outbox.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Saved messages are stored in the Drafts folder

If you want to save a message to complete and/or send

later you can store it in the drafts folder. Your BT Diverse

6450 can store up to 5 messages.

Received messages are stored in the Inbox

Your BT Diverse 6450 can store up to 30 messages.

Entering text

You can enter a word by pressing each letter button a

number of times to display the character you want on the

screen.

To write the word “Hello”, press

Special characters

When writing texts the 1 and 0 buttons let you add

punctuation.

’

”

(

)

@ /

;

space

& _

€

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Writing tips

If you make a mistake, press CLEAR to delete the last

character or digit to the left of the cursor.

1. Press UP/DOWN/LEFT/RIGHT press to move the cursor.

2. Press

once to insert a space.

3. Press

to switch between upper and lower case

characters.

Available characters are displayed at the bottom of the

screen, keep pressing the button to scroll through the

characters.

The cursor automatically moves on to the next space

after a couple of seconds.

SMS templates

Use a template to add pre-set statements to make your

texts easier to write.

To use a template, see Send an

SMS text message, page 40.

The templates are:

■ Please call

■ I’ll be there at

■ What time will you be home?

■ I’ll call you

■ Happy Birthday!

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Edit SMS templates

You can overwrite the existing templates with your own

messages, up to 32 characters long.

1. Press MENU, SMSMESSAGESis highlighted, press OK and

scroll DOWN to TEMPLATESand press OK.

2. The available templates are displayed. Scroll to the

template you want and press OPTIONS.

3. EDITTEMPLATEis highlighted, press OK. Press CLEAR to

delete characters then enter your own template and

press SAVE. You can now insert the new template into

any text message.

When you delete a template it is

shown on the screen as EMPTY.

Delete SMS templates

1. Press MENU, SMSMESSAGESis highlighted, press OK and

scroll DOWN to TEMPLATESand press OK.

2. The available templates are displayed. Scroll to the

template you want and press OPTIONS.

3. Scroll DOWN to DELETETEMPLATEand press OK.

DELETETEMPLATE?is highlighted. Press YES to confirm

or NO to cancel.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Read, edit and send draft SMS messages

If you have saved a message you have written for

sending later, you can view, edit and send it from the

Draft Messages box.

1. Press MENU, SMSMESSAGESis highlighted, press OK and

scroll DOWN to DRAFTS. Press OK. The date and time of

the latest draft message is displayed. Press READ.

2. The message is displayed. Edit the message or press

OPTIONS.

3. You can now choose between:

SENDTO– press OK and either enter the number you

want or press SEARCH to display your Directory then

scroll to the entry you want. Now press OK. NUMBERis

displayed, press SEND.

SAVEMESSAGE– press OK you can save a text in the

Draft messages box for sending later.

INSERTSYMBOL– press OK to display the choice of

symbols. Scroll UP, DOWN, LEFT or RIGHT to the

symbol you want and press USE. The symbol is added to

your text at the cursor.

INSERTTEMPLATE– these are pre-stored messages.

Press OK and scroll UP or DOWN to the template phrase

you want and press USE. The template is added to your

text at the cursor.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

DELETE– press OK then YES to confirm or NO to cancel.

DELETEALL– press OK to delete all messages stored in

the Drafts folder. Press YES to confirm or NO to cancel.

You will not be able to receive text

messages until you have first sent

a message. The first sent message

registers you with the text service.

Reading SMS text messages

1. When you receive a new text message the display shows

YOUHAVENEW

. To read new messages:

Inbox capacity

Your BT Diverse 6450 can store up

to 30 received text messages.

either press

then OK.

or open the Inbox by pressing MENU, SMSMESSAGESis

highlighted, press OK, scroll DOWN to INBOXthen OK.

2. Scroll UP or DOWN to the message you want and press

READ.

3. Scroll UP or DOWN to read through the message.

You can now press OPTIONS to:

DELETE– deletes the current message.

REPLY– write and send a reply.

FORWARD– forward the message to another number.

USENUMBER– ring the number.

SAVENUMBER– save number to the directory (if the

number is already stored, this option is not displayed).

DELETEALL– delete all messages in the Inbox.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

4. Follow the on-screen prompts to save, write, send or

delete the messages. Or press BACK to return to the

previous menu level.

SMS alert

Your handset will beep when you receive an SMS text

message.

The default setting is On. You can switch this off.

1. Press MENU, SMSMESSAGESis displayed, press OK and

scroll DOWN to SMSSETTINGSand press OK.

2. Scroll DOWN to NEWSMSALERT. Press OK.

3. Press LEFT or RIGHT to select ONor OFF. Press SAVE.

SMS Service Centre numbers

To send and receive SMS text messages you need the

telephone number of your Network’s SMS Centre. If you

accidentally delete the SEND or RECEIVE SMS Service

Centre numbers you will need to re-enter them in order

for your SMS Service to work.

The SEND SMS Service number is: 1470P1709400.

The RECEIVE SMS Service number is: 080058752.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

Adding or changing SMS Service Centre numbers

1. Press MENU, SMSMESSAGESis displayed, press OK and

scroll DOWN to SMSSETTINGSand press OK.

2. SERVICECENTRESis highlighted. Press OK.

Service Centre 1 contains the pre-set send number.

Service Centre 2 contains the pre-set receive number.

Service Centre 3 & 4 are available for other numbers.

3. Scroll to the Service Centre you want and press OK.

If necessary press CLEAR to delete the current number

and enter the new one. Press SAVE.

Select a Send Service Centre number

If you enter additional Service Centre numbers, you can

choose which send Service centre you want to use. Your

BT Diverse 6450 is pre-set to send using Service Centre

1 and receive using Service Centre 2.

1. Press MENU, SMSMESSAGESis displayed, press OK and

scroll DOWN to SMSSETTINGSand press OK.

2. Scroll DOWN to SENDSERVICEand press OK. The first

Service Centre entry. Scroll LEFT or RIGHT to the

Service Centre you want and press SAVE. All messages

sent will go via the selected provider.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

SMS User Areas

Your BT Diverse 6450 is pre-set to make all text messages

available to every user.

You can set up to 4 PIN protected user areas for your

BT Diverse 6450 so that text messages can be kept

private. Each personal user area has its own Inbox,

Outbox and Drafts folder.

Set a user area

You can choose to have PIN PROTECTION to help keep

texts private.

If you select GENERALMESSAGESthe sub-address has

The GENERALMESSAGEuser area

is assigned the sub-address of 9.

been pre-set as 9

1. Press MENU, SMSMESSAGESis displayed, press OK and

scroll DOWN to SMSSETTINGSand press OK.

2. Scroll DOWN to SMSUSERSand press OK.

3. If required, scroll DOWN to the User 1-3 you want.

4. Press EDIT.

5. Enter the name you want, e.g. Anne, and scroll DOWN

to SUB-ADDRESS.

6. Press LEFT or RIGHT to select your sub-address number

0-8.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

SMS text messages

7. Scroll DOWN to PINPROTECTIONand press LEFT or

RIGHT to select ONor OFF.

8. Scroll DOWN to PINCODE. Enter your PIN if you have

changed this from the factory setting of 0000 and PIN

protection is set to ON.

Follow these instructions to edit an

SMS user area.

9. Press SAVE. The screen shows your named user area.

How callers send a text to an SMS user area

1. When your caller sends a text, by simply adding your

1-digit sub-address number on the end of your telephone

number, the text will automatically be stored in your

personal user area.

Open a SMS user area

When you want to read, write and send text messages,

you must open your user area first.

1. Press

. All SMS user areas are displayed. Scroll

DOWN to the user area you want and press OK.

2. If you have set a PIN protection, enter your 4-digit PIN

and press OK.

3. You can now read, write, send and delete your messages

as normal.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

You can operate your BT Diverse 6450 answering

machine from:

the handset

remotely from any external Touchtone™ telephone.

The default setting for the answering machine is Off.

Until you change your outgoing message, your callers

will be greeted with the pre-recorded message ‘Hello,

your call cannot be taken at the moment, so please leave

your message after the tone’.

Date and time

An announcement of date and time of recording will be

added automatically to each message and memo.

When playing back messages at the handset, the date

and time of the message is displayed on the screen.

If you subscribe to your network provider’s Caller Display

service, the date and time are set automatically when

your BT Diverse 6450 receives its first call, but you will

also need to set the year using a handset, see page 83.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Operating the answering machine

You can use any registered BT Diverse 6450 handset

to switch your answering machine on and off, hear your

messages and adjust the answering machine settings.

Switch on/off

During operation via the handset,

you will hear prompts that guide

you through each step

1. On the handset, press MENU scroll DOWN to ANSWER

MACHINEand press OK.

2. Scroll DOWN to ANSWERON/OFFand press OK.

Press LEFT or RIGHT to display the setting you want.

Press SAVE. The display shows

when the answering

machine in switched ON.

3. Press

to return to standby or BACK to go one step

back in the menu.

Outgoing messages

This is the message your callers hear when the answering

machine picks up their call. Your BT Diverse 6450 comes

with two pre-recorded outgoing messages to choose from.

Answer mode

You can set your answering machine to Answer & Record

or Answer Only. See Answering Machine Settings, page 58.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Answer & Record

This invites your caller to leave a message.

The pre-recorded message is ‘Hello, your call cannot be

taken at the moment, so please leave your message after

the tone’.

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is ‘Hello, your call cannot be

taken at the moment, and you cannot leave a message, so

please call later’.

Record your own outgoing message

An Answer & Record message can be up to 2 minutes

long. An Answer Only message can be any length

depending on the amount of recording memory available.

To re-instate the pre-recorded message just delete your

recorded message.

1. On the handset, press MENU scroll DOWN to ANSWER

MACHINEand press OK.

2. Scroll DOWN to OUTGOINGMESSAGEand press OK.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

3. RECORDMESSAGE is highlighted.

4. Press OK then use UP or DOWN to select ANSWER&

RECORDor ANSWERONLY.

5. Press OK. Display shows RECORDING. Record your

message.

6. Press SAVE to stop recording or DELETEto cancel.

7. Your message is played back. When you are happy with

your outgoing message, press OK.

8. Press

to return to standby or BACK to go back one

step in the menu.

Play outgoing message

1. On the handset, press MENU scroll DOWN to ANSWER

MACHINEand press OK.

2. Scroll DOWN to OUTGOINGMESSAGEand press OK.

3. Scroll DOWN to PLAYMESSAGE. Press OK then use UP

or DOWN to select ANSWER&RECORDor ANSWERONLY.

4. Press OK. The outgoing message is played.

6. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Answer delay

Set answer delay

To adjust your answer delay

setting, see Answering Machine

Settings, page 58.

Answer delay sets the amount of time before your

BT Diverse 6450 answering machine picks up a call. The

default setting is 20 seconds. You can select an answer

delay of 0, 5, 10, 15, 20, 25, 30 seconds or Time Saver.

Time Saver can save you the cost of a call when you want

to ring in to find out if you have new messages. If your

answering machine answers after 10 seconds, you have

new messages. If you have no new messages, it won’t

answer your call until 20 seconds which gives you the

opportunity to hang up and save the cost of a call.

Audible message alert

Set audible message alert

To switch message alert on or off,

see Answering Machine Settings,

page 58.

When this feature is switched On, your BT Diverse 6450

will beep every 10 seconds to indicate that you have new

messages. The default setting is off.

New message display

When you have new answering machine messages your

handset screen shows YOUHAVENEW

. INBOXis

displayed and the message waiting indicator flashes.

1. Press INBOX the Messages Inbox is opened. Scroll DOWN

to MESSAGESand press OK and listen to your messages.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Incoming messages on your

BT Diverse 6450 can be up to

3 minutes long. If the caller is still

talking after 3 minutes, the prompt

announces ‘Thank you for calling’

and hangs up.

Alternatively, press CLEAR to return the display to it’s

normal standby state. Your messages will not be affected.

Open all messages

1. Press

to open the list of messages. The screen

shows how many received text messages, answering

machine messages and missed calls you have received,

e.g. SMS1MESSAGES3CALLS8.

2. Scroll DOWN to MESSAGES, press OK and listen to your

answering machine messages.

Play, pause, delete, volume

1. On your handset, press MENU, scroll DOWN to ANSWER

MACHINEand press OK.

2. Screen highlights PLAYMESSAGES. Press OK.

Your messages are played. Screen shows details of the

message being played. You can now press:

PAUSE– pause the message, then press to resume

playback.

DELETE– to delete the current message.

UP/DOWN– to adjust the volume.

TALK– to hear messages over the handset loudspeaker.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

3. When the last message is played, the prompt announces,

‘End of messages’.

Delete all messages

1. On your handset, press MENU, scroll DOWN to ANSWER

MACHINEand press OK.

2. Scroll DOWN to DELETEMESSAGESand press OK.

Press YES to confirm or NO to cancel.

3. Press

to return to standby or BACK to go one step

back in the menu.

Record a memo

Memo’s can be any length up to

the available recording capacity

(max. 15 minutes). Memos are

stored in the same way as

incoming messages and the

message counter on the base will

increase by 1.

You can record a message for other users. It is played

back just like a normal message.

1. On your handset, press MENU, scroll DOWN to ANSWER

MACHINEand press OK.

2. Scroll DOWN to RECORDMEMOand press OK. Speak after

the tone. To end recording, press SAVE. To cancel

recording press

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Call screening

You can listen while your answering machine takes a call.

This lets you identify the caller and decide whether to

take the call yourself.

Call screening

1. When the answering machine takes a call, the caller’s

details are displayed (providing you have a Caller Display

service).

2. Press SCREEN to listen in to your caller leaving a

message. If required press UP or DOWN to adjust the

volume.

3. Press

on the handset to speak to your caller.

Recording stops automatically.

Answering machine settings

The Answer Machine settings menu lets you set the:

Answer Mode – Answer & Record or Answer Only

outgoing message.

Answer Delay – set the time your BT Diverse 6450

answering machine takes to take your calls.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Message Alert – set an audible beep when you have new

answering machine messages.

Security PIN –enables remote access to your messages

from any TouchTone™ phone, see page 62.

You can keep a note of your

Remote Access Security PIN by

writing it in the space provided on

page 92.

1. On your handset, press MENU, scroll DOWN to ANSWER

MACHINEand press OK.

2. Scroll DOWN to ANSWERSETTINGSand press OK.

3. Press LEFT or RIGHT to set the ANSWERMODE.

4. Scroll DOWN and press LEFT or RIGHT to set the

ANSWERDELAY.

5. Scroll DOWN and press LEFT or RIGHT to set the

MESSAGEALERT.

6. Scroll DOWN and enter your 4-digit remote access

Security PIN.

7. Press SAVE.

8. Press

to return to standby or BACK to go one step

back in the menu.

Memory full

When the message memory capacity is full, the screen

shows MEMORYFULL.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

If a caller is leaving a message when the memory

becomes full your machine will announce ‘Thank you for

calling’ and hang up. The machine will also automatically

set to Answer Only. You must delete messages before

you can receive any new ones.

Operating the answering machine

at the base

Switch on/off

1. Press

. The machine announces On or Off.

Loudspeaker volume

Volume for message playback ranges from 00 (min) to

04 (max).

Message indicator

When you have new messages, the green PLAY light

flashes.

The display shows the total number of messages and/or

memos stored.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

Play, repeat, skip and delete

1. Press . The machine announces the number of new

messages and memos recorded. The day and time of each

message is announced and then the message is played.

During playback, press:

– pause playback, press again to resume playback.

– press once to delete the current message.

– once to repeat the current message, twice to play

the previous message.

– play the next message.

– stops playback and returns the machine to standby.

After playback:

Press

twice to delete all messages.

Remote access

Security PIN

You can operate your answering machine from any

modern phone by calling your BT Diverse 6450 and

entering a 4-digit security code. (See ‘Operating your

answering machine from another phone’.)

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

The pre-set code is 0000. You can change this to help

prevent unauthorised callers from listening to your

messages. To change your remote access Security PIN

see Answering Machine Settings, page 58.

Operating your answering machine

from another phone

1. Dial your phone number. When you hear your outgoing

message, press

. You will hear ‘Please enter your

security code’.

2. Enter your 4-digit code. If you have messages, your

machine announces ‘You have (n) new messages’, and

they are played. Or you will hear ‘You have no new

messages, to hear main menu press 1’.

Use the buttons on the keypad to operate your

answering machine:

hear main menu.

play all messages.

once to repeat the current message, twice to play

previous message.

delete the message being played.

skip forward to the next message.

set answer mode.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Answering machine

play your outgoing message.

record a new outgoing message.

switch answering machine off.

Switch answering machine on

remotely

If you forget to switch on your answering machine, you

can do it from another phone.

1. Dial your phone number and let it ring. After 20 rings,

your answering machine will switch on.

Time saver

If you have set the Answer Delay to Time Saver, your

answering machine will answer after 10 seconds if you

have new messages or 20 seconds if you do not have

new messages. This gives you time to hang up before

you are connected, saving you the cost of a call. To set

Answer Delay, see Answering machine settings, page 58.

If you don’t give any instructions for 8 seconds, your

BT Diverse 6450 will hang up.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds & Pictures

You can download pictures and ringtones from your

PC. The BT Picture and Ringtone Manager provides a

selection of pictures and ringtones. You can also select

pictures from your own files or other ringtones that you

have stored on your PC.

The BT Picture and Ringtone Manager lets you resize

pictures and select specific areas from them.

Supported File Formats

The BT Picture and Ringtone Manager supports the

following image formats:

GIF, JPEG, BMP, TIFF, PNG.

Install the BT Picture and Ringtone Manager

To download additional ringtones and pictures to use

on your handsets, you must install the BT Picture and

Ringtone Manager on the CD.

1. Insert the CD into your PC’s CD ROM or DVD drive.

2. When the BT Picture and Ringtone Manager Welcome

Install Shield Wizard screen appears, click

Install/Uninstall.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

3. Click Next, then Install then Finish on the screens.

The BT Picture and Ringtone Manager icon will appear

on your Desktop.

4. Plug your USB cable into a free USB socket on your

computer.

5. Plug the other end into your handset.

Pictures

Download a picture

1. Click on the BT Picture and Ringtone Manager desktop

icon. The main screen opens. If your handset has been

found, the screen shows PhoneConnectedin the bottom

right corner.

2. If necessary click on the Pictures tab.

3. Click Open.

4. Select a picture by clicking on the list displayed or open

a picture from another file on your PC.

5. When the picture is displayed you can download it

ᮢ

straight away by clicking on the right side of the

screen. Alternatively, you can edit it before downloading.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

You cannot save over the currently

opened file.

Edit a picture

Once you have opened a picture on your PC and before

downloading it to your phone, you can:

select a section

enlarge or reduce

rotate

change the colour

adjust the brightness.

The red Preview Box contains the image will be

downloaded to your handset..

Select a section

1. Move the mouse pointer inside Preview Box. Press and

hold the LEFT mouse button. Move the mouse to move

the Preview Box to hover over a new location of the

image. Then release the LEFT mouse button.

Zoom In

1. Move your mouse over the Zoom In button and click on

it once with your mouse. The image will now zoom

centered on the Preview Box. Click the Zoom In button

as many times as required. If required, select a section

with the Preview Box.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

Zoom Out

1. Move your mouse over the Zoom Out button and click

on it once with your mouse. The image will now zoom

out centered on the Preview Box. Click the Zoom Out

button as many times as required.

Rotate Left/Right

1. Click Rotate Left or Right once to rotate the image 90

degrees. Click as many times as required.

Adjust Brightness and Contrast

Changes apply to the Preview Panel only. The original

image will not be changed.

1. Click the Brightness/Contrast button. A dialog box for

the Brightness and Contrast settings is displayed.

2. Click and drag the sliders. As you adjust the settings,

you can see the results on the Preview Panel.

3. Click OK button to save or Cancel to return to the

original settings.

Adjust the Colour

Changes apply to the Preview Panel only. The original

image will not be changed.

1. Click the Colour button. A dialog box for the Red, Green

and Blue settings is displayed.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

2. Click and drag the sliders. As you adjust the settings,

you can see the results on the Preview Panel.

3. Click OK button to save or Cancel to return to the

original settings.

You can also click on HELP for the

on-screen guide.

Save an image file on your PC

You can save a copy of the image as it looks in the Phone

Preview panel to your PC.

1. When you have finished editing a picture, click Save As.

A dialog box is opened allowing you to find the file on

your computer. The default folder is My Pictures.

However, you can select any folder on your computer.

When your handset picture file is

full, you must delete pictures from

it before you can download new

ones.

Set, rename or delete a handset picture

1. Press MENU then scroll DOWN to SOUNDSANDPICTURES.

Press OK.

2. Scroll DOWN to PICTURESand press OK.

3. Scroll LEFT or RIGHT to see all the pictures available.

When the one you want is displayed, press OPTIONS.

You can now:

RENAME PICTURE – Press OK then press CLEAR to

delete the current name. Enter the name you want and

press SAVE.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

DELETE PICTURE – Press OK then YES to confirm or NO

to cancel.

SET AS WALL PAPER – Press OK. The picture is saved as

your wallpaper.

4. Press BACK to return to standby.

Ringtones

The Picture and Ringtone Manager allows you to open

any ringtone file, listen to it and download it to the

handset. Use the player controls to Play/Stop/Pause the

ringtone playback.

Download a Ringtone

When your handset ringtone file

is full, you must delete ringtones

from it before you can download

new ones.

1. Click on the BT Picture and Ringtone Manager desktop

icon. The main screen opens. If your handset has been

found, the screen shows PhoneConnectedin the bottom

right corner.

2. Click the Ringtones tab.

3. Click Open.

4. Select a Ringtone by clicking on the list displayed or

open a ringtone from another file on your PC.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

You can now:

PLAY – Click to play the ringtone

STOP – Click to stop playback.

PAUSE – Click to pause playback

VOL – Click to adjust the volume (make sure your PC

speakers are switched on).

ᮢ

5. Click to download the Ringtone to your handset.

Set, rename or delete a ringtone

1. Press MENU then scroll DOWN to SOUNDSAND

PICTURES. Press OK.

2. RINGTONESis highlighted. Press OK.

3. All stored ringtones are listed. Scroll UP or DOWN to the

one you want. The Ringtone is played.

4. Press OPTIONS. Press BACK to select the ringtone or

RENAME– press OK then press CLEAR to delete the

current name. Enter the name you want and press SAVE.

DELETE– press OK then YES to confirm or NO to cancel.

5. Press BACK to return to standby.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

Record a ringtone

Use the mouthpiece to record any sound as a ringtone.

1. Press MENU then scroll DOWN to SOUNDSAND

PICTURES. Press OK.

2. Scroll DOWN to RECORDRINGTONEand press OK.

3. Display shows RECORDRINGTONE?Press OK to begin

recording. Press STOP to end recording.

4. Your recording is played back and the RINGTONE NAME

box is displayed.

5. Enter the ringtone name you want and press SAVE to set

as your current ringtone or CLEAR to cancel.

6. Press BACK to return to standby.

Uninstall

1. To uninstall the BT Picture and Ringtone Manager, insert

the BT Picture and Ringtone Manager CD into your PC’s

CD ROM or DVD drive.

2. When the Welcome screen appears, click on

INSTALL/UNINSTALL and follow the on-screen prompts

to remove the application.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Sounds and pictures

Repair

If you have a problem with your BT Picture and Ringtone

Manager application, you can repair the program.

1. Insert the BT Picture and Ringtone Manager CD into

your PC’s CD ROM or DVD drive.

2. When the Welcome screen appears, click on

INSTALL/UNINSTALL.

3. Click Repair, then Reinstall, then Next and follow the

on-screen prompts.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Handset settings

Ringer melody and volume

You can set separate ring melodies for external and

internal calls. You can choose from any of the ringtones

stored on your handset. To store new ringtones, see

page 70.

Select from 5 volume levels plus Off.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK. Display shows RINGER.

2. Press OK. Display shows EXTERNAL. Press LEFT or RIGHT

to hear the melodies for external calls.

3. Press DOWN then use LEFT or RIGHT to hear the

melodies for INTERNAL calls.

4. Press DOWN then use LEFT or RIGHT to set the volume.

5. Press SAVE to keep the settings displayed.

6. Press the

to return to standby or BACK to go one

step back in the menu.

Screen font and contrast

You can change the display font size and screen contrast.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK.

2. Scroll DOWN to DISPLAYand press OK.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Handset settings

3. Press LEFT or RIGHT to select the WALLPAPER.

Press DOWN.

4. Press LEFT or RIGHT to select the MENUCOLOUR.

Press DOWN.

5. Press LEFT or RIGHT to select FONTSIZE. Press DOWN.

6. Press LEFT or RIGHT to select the contrast level.

7. Press SAVE.

8. Press

to return to standby or BACK to go one step

back in the menu.

Using the battery save mode does

mean that when the handset is

off the base the display appears to

switch off, however by pressing

any button you will immediately

re-activate the display.

Battery save mode

The factory setting is OFF but if you require a longer

standby time from the battery than 30 hours switch this

to ON and the standby time is increased to 120 hours.

Talk time is not changed.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK.

2. Scroll DOWN to BATTERYSAVEand press OK.

3. Press LEFT or RIGHT to select ONor OFF.

4. Press SAVE.

5. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Handset settings

Handset name

When registered to the base, each handset is given a

number 1-5. You can also give the handset a name to

match the location or user, e.g. Mike or Office.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK.

2. Scroll DOWN to HANDSETNAMEand press OK.

3. Press CLEAR to delete the current name. Use LEFT or

RIGHT to move the cursor.

4. Use the keypad to enter the name you want

5. Press SAVE.

6. Press

to return to standby or BACK to go one step

back in the menu.

Handset backlight and beeps

You can switch these on or off.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK.

2. Scroll DOWN to KEYPADand press OK.

3. Use LEFT or RIGHT to switch the KEYPADBACKLIGHTON

or OFF. Press DOWN.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Handset settings

4. Press LEFT or RIGHT to select the KEYPADBEEPS.

Press SAVE.

5. Press to return to standby or BACK to go one step

back in the menu.

The default setting for auto talk

is On.

Auto talk

You can answer a call just by lifting the handset off the

base. This is called auto talk. When you switch auto talk

off, all calls must be answered by pressing the

button.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK.

2. Scroll DOWN to AUTOTALKand press OK.

3. Use LEFT or RIGHT to select ONor OFF.

4. Press SAVE.

5. Press

to return to standby or BACK to go one step

back in the menu.

Select base

You can register your BT Diverse 6450 handset to up

to 4 bases. If your handset has been registered to more

than one base you can select which one it uses.

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Handset settings

2. Scroll DOWN to SELECTBASEand press OK.

All bases to which the handset is registered are displayed.

3. Use UP or DOWN to select the base you want and

press OK.

4. Press SAVE.

5. Press

to return to standby or BACK to go one step

back in the menu.

When you have selected the base station, the handset

will display SEARCHINGuntil it finds the base’s signal.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Base settings

Ringer melody and volume

Choose from 5 melodies and 5 volume levels plus Off.

1. Press MENU then scroll DOWN to BASESETTINGSand

press OK. Display shows RINGER.

2. Press OK then LEFT or RIGHT to hear the melodies.

3. Press DOWN and use LEFT or RIGHT to set the volume.

4. Press SAVE to keep the settings displayed.

5. Press

to return to standby or BACK to go one step

back in the menu.

Dialling mode

You can set the dialling mode as Tone/Timed

Break/Tone/Earth or Pulse/Earth.

Tone is the default setting for the UK. You should only

have to change this if connected to a switchboard that

requires Pulse dialling.

1. Press MENU then scroll DOWN to BASESETTINGSand

press OK. Scroll DOWN to DIALLING.

2. Press OK then LEFT or RIGHT to display TONEor PULSE.

3. Press SAVE to keep the settings displayed.

4. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Base settings

Music on hold

Choose whether an external caller will hear musical tones

if you put them on hold, e.g. while transferring them to

another handset. The default setting is On.

1. Press MENU then scroll DOWN to BASESETTINGSand

press OK. Scroll DOWN to MUSICONHOLD.

2. Press OK then LEFT or RIGHT to select ONor OFF.

3. Press SAVE to keep the settings displayed.

4. Press

to return to standby or BACK to go one step

back in the menu.

System PIN (Personal Identification Number)

Your System PIN can help prevent unauthorised users

from changing the settings on your phone. It has a default

setting of 0000.

If you change your PIN, keep a note of the new number

by writing it in the space provided on page 92.

1. Press MENU then DOWN to BASESETTINGSand press

OK. Scroll DOWN to SYSTEMPIN.

2. Press OK. Display shows ENTEROLDPIN.

3. Enter the OLD PIN and press OK.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Base settings

4. Display shows ENTERNEWPIN. Enter the new PIN and

press SAVE. Display shows CONFIRMNEWPIN. Enter your

new PIN again.

4. Press SAVE. The display shows SYSTEMPINCHANGED.

5. Press

to return to standby or BACK to go one step

back in the menu.

Repeater mode

You can use a repeater to boost the range and reception

of your base. A repeater must be registered with the base

and the repeater function must be set to ON.

The default setting is off.

1. Press MENU then scroll DOWN to BASESETTINGSand

press OK. Scroll DOWN to REPEATERMODE.

2. Press OK then LEFT or RIGHT to select ONor OFF.

3. Press SAVE to keep the settings displayed.

4. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Calendar/Clock

Use the Calendar and Clock functions to:

Set up to 5 appointment reminder calls.

Set an alarm call.

■

Set the time & date.

Select time to appear in 12hr or 24hr format.

Appointment reminder

You can set reminder calls on each handset for up to 5

separate appointments.

Choose from 5 different reminder melodies.

1. Press MENU then scroll DOWN to CALENDAR/CLOCKand

press OK.

2. APPOINTMENTSis highlighted. Press OK.

3. Screen shows list of appointments. Scroll UP or DOWN

to the one you want and press OPTIONS.

4. Scroll to EDITor DELETEand press OK.

If you select DELETE, then press YES to confirm or NO

to cancel.

5. Enter the TITLE of the appointment and press DOWN.

6. Enter the TIME of the appointment and press DOWN.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Calendar/Clock

7. Enter the DATE of the appointment and press DOWN.

8. Press LEFT or RIGHT to select the ringtone you want.

9. Press SAVE.

10. Press

to return to standby or BACK to go one step

back in the menu.

Alarm

You can set an alarm call for an individual handset.

When an alarm is set, the screen shows

Choose from 5 different reminder melodies.

1. Press MENU then scroll DOWN to CALENDAR/CLOCKand

press OK.

2. Scroll DOWN to SETALARMand press OK.

3. Press LEFT or RIGHT to select OFF/ON DAILY/MONTOFRI.

Press DOWN.

4. Press LEFT or RIGHT and use the keypad to set the

time. Press DOWN.

5. Press LEFT or RIGHT to select RINGTONE.

6. Press SAVE to save selections.

7. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Calendar/Clock

Time & Date

1. Press MENU then scroll DOWN to CALENDAR/CLOCKand

press OK.

2. Scroll DOWN to TIME&DATEand press OK.

3. Enter the correct time then scroll DOWN.

4. Enter the correct date and scroll DOWN.

5. Press LEFT or RIGHT to select the 12hror 24hrformat.

6. Press SAVE.

7. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Additional handsets and bases

Up to 6 handsets can be registered and operated from the

BT Diverse 6450 base. This allows you to hold internal

calls even while another handset is making an external call.

Each handset can be registered on up to four bases.

Registering additional handsets

The handset that came with your base is pre-registered.

If you buy new handsets to use with your BT Diverse 6450

they will have to be registered to the base before you can

use them.

BT Diverse 6450 base

Insert batteries on the handset and make sure it is close

to the base. The screen shows PLEASEREGISTER.

On the handset:

1. Place the handset in the base. PRESS&HOLDFINDBUTTON

ONBASEis displayed on the handset.

At the base:

1. Press and hold FIND.

2. The handset display shows REGISTRATIONINPROGRESS.

When the handset is registered it will display the standby

screen and will be assigned the next available handset

number.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Additional handsets and bases

On the handset:

1. Press MENU then scroll DOWN to REGISTRATIONand

press OK. Display shows REGISTERHANDSET.

2. Press OK. The next available base is highlighted

automatically, e.g. BASE2.

3. Press OK. Enter the SYSTEM PIN (original setting 0000)

and press OK.

4. The handset screen displays PRESS&HOLDFINDBUTTON

ONBASE.

At the base:

5. Press and hold FIND for about 10 seconds until you hear

a beep. The base is now in registration mode.

The handset screen displays REGISTRATIONINPROGRESS.

When the handset is registered it will display the standby

screen and will be assigned the next available handset

number.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Additional handsets and bases

Select a base

On the handset:

1. Press MENU then scroll DOWN to HANDSETSETTINGS

and press OK. Scroll DOWN to SELECTBASE.

2. Press OK. Display shows BASE2, BASE3etc. Scroll to

the base you want and press OK.

De-register a handset

You can use a handset to de-register itself or any other

handset from the base.

1. Press MENU and scroll DOWN to REGISTRATION. Then

press OK.

2. Scroll DOWN to DE-REGISTERH/SETand press OK.

3. Enter the System PIN (original setting 0000) and press OK.

4. Select handset to be de-registered, press OK.

DE-REGISTERHANDSETX?is displayed. Press YES to

confirm or NO to cancel.

5. Display shows HANDSETX DE-REGISTERED.

6. Press

to return to standby or BACK to go one step

back in the menu.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help

Handset not registering

■

Check that the base is plugged into the mains power and switched on.

Check that there are charged batteries in the handset and fitted correctly.

Forgotten your PIN number

■

Try entering the default PIN = 0000. If you have changed the number and cannot

remember it, contact the BT Diverse Helpline on 0870 240 3962 or email

[email protected]

No display

■

Check that the handset batteries are charged. If necessary, replace the batteries.

Nothing happens when you press any button

Is the keylock switched on? If so, press UNLOCK then

to switch keylock off.

No connection between handset and base

You may be out of range of the base. Move closer.

Handset on the base does not charge

Make sure the handset is placed properly on the base. When charging, the battery

symbol is shown filling up.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help

Handset does not ring

Check that the batteries are inserted correctly.

■

Check that the handset ringer has not been switched off, see page 17.

Your caller cannot hear you

■

Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

Caller has to allow their number to be sent. It has been withheld or is unavailable.

Possible problems with SMS

■

SMS messages cannot be sent and screen displays MESSAGESENDINGFAILED.

The base station power supply or telephone line cord might not be properly connected.

Check that the base station power supply is plugged into the mains socket and switched

on and that the telephone is plugged into the telephone wall socket.

■

There might be a fault on the line. Check your telephone line is working properly.

You might have deleted the server number in error. See pages 47-48 for instructions on

how to enter the number.

■

More than one SMS product is plugged into the line. Remove other products.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help

Cannot send text

■

Check service centre number is correct including 1470P prefix.

Cannot receive text

■

Check service centre number is correct.

Ensure you have subscribed to a Caller Display service and that it is active. You can check

this by noting if your phone displays your caller's number when you receive an incoming call.

Handset is registered to the SMS service and text has previously been sent and

received but you are now only receiving incoming messages.

■

This may be due to your handset being de-registered at the text service centre. All you

need to do is type Register and send it to 00000. You will receive a confirmation message

back. This assumes that your Caller Display service is active and working on your line.

Messages sent to 00000 are not charged for.

Further help and advice for SMS queries on BT lines:

■

BT Residential customers – call 151, choose option 2, when prompted by the Fault

Management Service select option 2, enter your phone number on the handset and wait

to speak to a customer adviser.

BT Business Customers – call 152, choose option 2, when prompted by the Fault

Management Service select option 2, enter your phone number on the handset and wait

to speak to a customer adviser.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help

■

For other telephone service providers please contact their customer services.

General sales enquiries

■

BT Residential lines – call 150. BT Business lines – call 152.

For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

Additional handsets are available from the Helpdesk on 0870 240 3962.

Billing enquiries

■

Refer to the telephone number shown on your telephone bill.

Other functions and services available from the SMS service

■

By sending the following commands to the BT text self administration facility you can

control functions and capabilities in your SMS phone and the way messages are handled.

Press MENU. Press OK to WRITE MESSAGE. Type in the following commands (depending

upon what you want to do) and send to 00000.

■

Opt out from receiving voice text messages.

Turns off the opt out option.

Turns on permanent voice text message delivery to your phone. All incoming

text is delivered as voice text.

■

Turns off permanent voice text message delivery.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help

If you are sending a message from a fixed line phone to another fixed line phone

■

Forces a message you send to be delivered as a voice text even though the

recipient may have an SMS enabled phone and usually receives written text.

This command is inserted at the start of the message and applies only to that message,

e.g.

‘Hello I will be home late’.

If you are sending a message from a fixed line phone and require a status report

■

Will allow a status report to be sent back to you when you have sent a

message to confirm delivery.

Place

at the start of your text message. Write the message and send it.

You will receive a reply text back to your phone giving the status report for that message.

You keep hearing an error beep

■

You have pressed the wrong button in a sequence. Check the prompts in the display or

refer to instructions in this user guide.

Customer Helpline

If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962

or email [email protected]

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Help

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of

purchase is required, so please keep

your receipt.

Enter your Remote Access PIN code

here:

Enter your system PIN here:

[

]

[

]

For more information on your

system PIN, see page 79.

Remote Access PIN, see page 61.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power

fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Safety information

■

Only use the power supply suitable for the BT Diverse 6450 range. Using an unauthorised

power supply will invalidate your guarantee and may damage the telephone.

For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with

a minimum of capacity of 750mAh. Never use other batteries or conventional alkaline

batteries as this could lead to a short circuit or destroy the battery casing.

■

If the keylock is switched on, it is NOT possible to make calls, including emergency

numbers (999/112).

Do not open the handset (except to replace the handset batteries). This could expose you

to high voltages or other risks.

Radio signal transmitted between the handset and base may cause interference to

hearing aids.

It is recommended that advice from a qualified expert be sought before using this

product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert

before using this product.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

General information

■

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release

of highly toxic chemicals.

Cleaning

■

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the product. Never use a dry cloth as this

may cause a static shock.

Environmental

■

Do not expose to direct sunlight.

The handset may become warm when the batteries are being recharged. This is normal.

We recommend that you do not place the product on antique/veneered wood to avoid

damage.

■

Do not stand your product on carpets or other surfaces which generate fibres or place it

in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid

conditions, such as bathrooms.

■

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance your phone could be damaged by and electrical storm. We

recommend that you unplug the power and telephone line cord during an electrical storm.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

General information

Connecting to a switchboard

Switchboard compatibility

■

This telephone may be connected to most types of switchboard, however in the event of

any difficulties, consult your switchboard Service Provider.

Dialling mode

■

Your BT Diverse 6450 is set to Tone dialling. Some switchboards may require Pulse

dialling. To change the dialling mode, see Dialling, page 78.

Guarantee

Your BT Diverse 6450 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s

or its agent’s discretion the option to replace the BT Diverse 6450, or any component

thereof, (other than batteries), which is identified as faulty or below standard, or as a

result of inferior workmanship or materials. Products over 28 days old from the date of

purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent as instructed.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

General information

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear

and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair

other than through approved agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read

the Help section beginning on page 87 or contact the BT Diverse Helpdesk for assistance

on 0870 240 3962 or email [email protected]. The helpline is open from

9.00am-5.30pm Mon-Fri and 9.30am-2.30pm Saturdays.

In the unlikely event of defect occurring, please follow the Helpline’s instructions for

replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the

approval requirements for connection to the telephone network. We suggest that you call

our recommended repair agent on 08702 405029.

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

General information

Additional/Replacement Items

For a full range of items, including additional handsets on either the BT Diverse 6000

ranges or BT Freestyle 2000, 4000 and 7000, please call 0870 240 3962.

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate

the number of items that may be connected to any one telephone line.

The BT Diverse 6450 has a total REN of 1, i.e. for a base and up to 6 handsets.

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated

otherwise.

A total REN of 4 is allowed per telephone line. (For example, if the BT Diverse 6450 is used

in conjunction with three extension telephones, each with a REN of 1, then the total = 4.)

R&TTE

This product is intended for use within the UK for connection to the public telephone

network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and

Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the

Essential Requirement for efficient use of the radio spectrum, the product complies with

EN301 406. For a copy of the Declaration of Conformity please contact the BT Diverse

Helpline on 0870 240 3962 or email [email protected]

BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260

Visit us at www.bt.com

Ofﬁces worldwide

The telecommunications services described in this publication

are subject to availability and may be modiﬁed from time to time.

Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of

contract. Nothing in this publication forms any part of any contract.

Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

BT Diverse 6450 Issue 2 (01/05)

Designed and produced by The Art & Design Partnership Ltd.

Printed in China

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